Processing time. All orders are processed within 1–3 business days (excluding weekends and holidays). Processing may take longer during high-volume periods or if additional verification is required.
Shipping timeframes. Once shipped, standard delivery takes 2–5 business days depending on location and carrier. Delays may occur during holidays, weather events or carrier disruptions. For expedited options, contact us at support@agavevault.com.
Carriers. We ship with UPS and GLS. Additional carriers may be used depending on location and shipping method.
Coverage. We ship to most U.S. states. If we are unable to ship to your location due to alcohol laws or carrier restrictions, you will be notified at checkout. It is your responsibility to confirm that alcohol shipments are legal in your state or county; Agave Vault assumes no liability for packages rejected due to local regulations.
Rates. Carrier-based rates are shown at checkout. Shipping fees are non-refundable once an order has shipped.
No PO Boxes. We do not ship to P.O. Boxes. All orders must go to a physical address where an adult 21+ can receive the package.
Adult signature & ID verification. All shipments require an adult (21+) signature and a valid government-issued ID at delivery. Carriers will not leave packages unattended. After three failed delivery attempts the order is returned to us and treated as a returned order (see Returns).
Questions: support@agavevault.com